Spain (Iberian Peninsula)

Once the order is placed, the product will be delivered to the address indicated by the user within 24/72 working hours. This means that neither holidays nor weekends count. A trick? place the order before 3:00 p.m. and it will be more than 24 hours than 72 hours due to our warehouse hours 😉

In the event that you are not at home when you try to deliver, you will be called by phone to make a new delivery, but any incident write to us and we will be happy to assist you. We are very kind 🙂

Europe and islands

Once the order confirmation is sent, the Product will be delivered in 3 and 7 working days, depending on the country. Shipping details will appear in your confirmation email.

We always work to make sure you love the product, but if you need to return an order, we'll be happy to help.

You have 10 days to try the sample that we give you and decide if you keep the perfume or not.

Steps for a return:

1. Write to the email info@oveh.es informing the order number and the desire to return the product.

2. From Ovéh we will manage, together with you, a day to collect the product. It is essential that you tell us an optimal day to pick up the order within a maximum period of 7 days from when we ask for it by mail.

3. The perfume must be returned unopened. It is the only important requirement. It does not print tickets or put it in special boxes. It is not necessary to return the sample, understanding that it is a gift so that you can taste the perfume.

4. Once the perfume has been collected, Oveh has a maximum period of 5 working days to verify that the packaging has not been opened and / or that the product is in good condition. Once we have verified that everything is fine, we will proceed to the refund.

As you can see, we want to make it very easy for you so that returning a perfume is not an impossible task.

For the most indecisive people, we have decided to create this promotion where we refund the full amount of the set you buy, we will tell you how!

1. Choose the set that you most want to try according to your tastes. We have put a lot of effort into designing sets depending on what perfume you are looking for so that you can find several "similar" options.

2. At the moment you will receive an email with a € 8 discount (as it is the cost of each set), which you can apply to your next purchase. Namely; that if you decide on a perfume and buy it, you will only pay the shipping costs of the set.

3. IMPORTANT NOTE: If you decide to buy several sets or the complete pack of samples, you will only be able to apply € 8 to your next purchase, as the coupon is for a single use and cannot be combined with others.

At Ovéh we guarantee the quality of our products in the legally established terms. We assume the responsibility derived from any possible defect of origin or raw material of the purchased product.

In this case, the product will be repaired, exchanged or returned at no cost. We will not be liable for deficiencies caused by improper use, negligence, blows or force majeure, or components subject to wear due to normal use of the product.

For any questions or if you want to make use of the guarantee, contact us at the customer service phone:

 686271357 from 09:00 to 18:00 hours or send us an e-mail to the address: info@oveh.es